The Process

How It Works Press play. Relive it.

From the first phone call to the headset on your doorstep — here’s exactly what happens, so all you have to do on the day is be present.

No headset to buy Zero setup on your end Delivered in 6–8 weeks
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Our Process

From first call to first replay

Four phases, each one designed so you never have to think about the technology — only about being in the moment.

01
Phase 01 · 1–2 Weeks Before

We learn your day, first

Before anything is captured, we connect to learn what matters most to you and walk through your timeline together — the moments you don’t want to miss, the people you want in frame.

1–2 Weeks Before Discovery Call
ReloomVR founders discussing an event timeline
02
Phase 02 · Day Of Event

We disappear into the background

Our discreet mobile assistant “AURA-BOT” and on-site team capture every moment in immersive 8K 360° — so you and your guests can simply be there, not perform for a camera.

Day Of Event 8K 360° Capture
On-site 360° event capture in progress
03
Phase 03 · 2 Weeks Post-Event

You shape the final cut

Two weeks after your event, we send a highlight cut and welcome your feedback. Revisions are included, because this only feels right when it feels like your memory — not ours.

2 Weeks Post-Event Unlimited Revisions
Reviewing the highlight cut together
04
Phase 04 · 6–8 Weeks Later

Your headset arrives, ready to go

After 6–8 weeks, you’ll receive a fully edited, chaptered VR experience — along with a preloaded headset. Just press play and relive the moment.

6–8 Weeks Later Preloaded Headset
Two preloaded ReloomVR headsets, ready to ship
Your Headset

Press play. That’s it.

We preload everything before it ships — your film, chaptered and ready. Here’s a 60-second guide if you ever want a refresher.

Prefer to watch than read?
VR Headset Tutorial Preview
Video Tutorial How to Use Your ReloomVR Headset
STEP 01

Powering On

Hold the power button for 2 seconds until the status light turns blue.

  • Long press (5 sec) to power off
  • Long press (10 sec) for hardware reset
  • Short press to sleep or wake
STEP 02

Accessing File Manager

From the Home screen, look at the taskbar and hover over File Manager. Press the Confirm button to open it.

STEP 03

Playback & 360° Viewing

In File Manager, hover over your ReloomVR video file and press Confirm to play. Use the 3D cube icon in the taskbar to move into full 360° view.

Taskbar has you covered
Use the taskbar controls for playback and volume.
Get the fit right
Make sure the headset fits snugly with the top and side straps.
Keep it clear
Avoid blocking the tracking cameras or air vents while wearing it.
The Process, Answered

Questions people ask us

Two weeks after your event, you’ll get a highlight cut to react to. Once everything feels right, your fully edited, chaptered VR experience — plus a preloaded headset — arrives 6 to 8 weeks after your event.

No, ReloomVR is designed to be highly unobtrusive. The team uses proprietary technology and an agile mobile assistant called “AURA-BOT” to record the environment naturally and discreetly, protecting your privacy while ensuring they never interfere with you or your guests’ experience.

Not at all. You can experience your film two ways: through a fully pre-loaded VR headset delivered to your door (in cream or our signature orange), or via a secure web link that works on any device — no app download or technical setup required.

That’s exactly what the two-week check-in is for. Share your feedback and we’ll refine it — revisions are included, because this only works if it feels like your memory, not ours.

No — every ReloomVR package includes at least one fully pre-loaded VR headset, ready to press play the moment it arrives. Need the exact setup steps? The guide above walks through powering it on and finding your film. Additional headsets can also be purchased for friends and family.

Pricing starts at $7,500 for a base package with seven hours of on-site coverage, two VR videographers, the AURA-BOT assistant, a digital link, and one preloaded headset. Full-event coverage with up to five headsets ranges up to $20,000, with custom add-ons available for extra hours, multiple locations, or expedited editing.

Ready to see how it feels?

Tell us about the day you want to keep, and we’ll walk you through exactly how it becomes a memory you can step back inside.

Prefer to talk? Call us at (877) 4RE-LOOM — free 20-minute consult, no commitment.